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Internal factors in a global business · Part 2 of 8
2 exam-style questions with model answers, plus 13 quick multi-choice questions — every question on this part of the standard, grouped by the 4 pages of notes they come from.
Write a full answer before you reveal the model one. That comparison is where the learning happens.
An invented Bay of Plenty kiwifruit-snack exporter checks quality only at the end of its packing line.
Fully explain ONE possible negative impact of this on its customers.
An invented Nelson seafood exporter is deciding between introducing total quality management and keeping its current quality control system.
Provide a justified conclusion, including any new information, as to the likely success of introducing total quality management.