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Internal operations of a large business · Part 4 of 6
6 exam-style questions with model answers, plus 10 quick multi-choice questions — every question on this part of the standard, grouped by the 2 pages of notes they come from.
Write a full answer before you reveal the model one. That comparison is where the learning happens.
Explain the difference between the role of a manager and the role of a leader in a large business.
A fast-growing New Zealand business promotes its most technically skilled employee to be operations manager.
Fully explain ONE risk of this decision and how it could negatively impact the business.
A large business must appoint a new chief executive to lead a major change of direction. It can promote an experienced internal manager, or recruit an external candidate with a strong record of leading change.
Referring to staff commitment and knowledge of the business, justify, with TWO reasons, which appointment would be more appropriate.
Identify a leadership style and explain why it could be an advantage to a business.
Why could an autocratic leadership style be a disadvantage to a business, and how might this have an impact on employee motivation?
An invented Auckland software company employs 60 experienced developers. A new chief executive intends to introduce a more autocratic leadership style to speed up delivery.
Referring to product quality and staff retention, justify, with TWO reasons, whether a democratic style would be more appropriate for this business than an autocratic one.