Demonstrate understanding of the internal operations of a large business

What this standard covers

• Organisational structure — tall, flat, matrix and shamrock, and their trade-offs
• Production processes: job, batch and flow, lean production, productivity and efficiency
• Economies of scale and capacity issues in a large business
• Managers and leaders, leadership styles, policies and procedures
• Financial information for decisions: budgets, variance analysis, monthly reports
• Corporate social responsibility, and its costs and benefits
• Assessed by an end-of-year external examination