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Analysing a human resource issue · Part 1 of 4
6 exam-style questions with model answers, plus 6 quick multi-choice questions — every question on this part of the standard, grouped by the 2 pages of notes they come from.
Write a full answer before you reveal the model one. That comparison is where the learning happens.
Explain what a human resource issue is, and explain why an investigation into one has to collect evidence from more than one source.
A student is investigating the difficulty New Zealand engineering exporters have keeping qualified machinists — an issue reported by two invented Christchurch manufacturers, Ōtākaro Precision and Tasman Rollform.
The evidence plan is:
Fully explain TWO weaknesses in this evidence plan, and how each affects the conclusions the investigation can reach.
You have two candidate issues for your investigation.
Issue A — the difficulty River Bend Coffee (invented Whanganui café) has keeping baristas, most of whom leave within six months.
Issue B — the difficulty New Zealand engineering exporters have keeping qualified machinists and design engineers, who are recruited away by Australian and Singaporean employers paying more for the same qualification.
Evaluate which issue would produce the stronger investigation. Justify your recommendation, including any new information.
Explain the difference between the symptom, the causes and the effects of a human resource issue, and explain why the causes have to be looked for at three levels.
An investigation into staff turnover at Kaituna Marine (invented Tauranga boatbuilder that exports most of its output) has found three causes: hourly rates below what Australian yards offer, a roster that changes weekly, and no path from the shop floor into the design office.
The student's range of solutions is:
Fully explain why this is not a range of possible solutions, and how that affects the recommendation the student is able to make.
Your investigation finds that an invented Queenstown hospitality business loses roughly half its front-of-house staff each year. Evidence from staff interviews points to unpredictable rosters and no career path; evidence from a regional industry report points to a severe shortage of affordable accommodation.
Recommend the best possible solution and justify it.