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Motivation theory in a business · Part 1 of 3
6 exam-style questions with model answers, plus 10 quick multi-choice questions — every question on this part of the standard, grouped by the 2 pages of notes they come from.
Write a full answer before you reveal the model one. That comparison is where the learning happens.
Explain what is meant by motivation and state TWO benefits to a business of having motivated staff.
Explain the difference between collective and individual motivation, and why a business's choice between them matters.
A business is deciding whether to spend a fixed budget on a pay increase for all staff, or on improving the work itself — training, variety and more responsibility.
Justify, with TWO reasons, which would be more effective at motivating staff.
Explain the difference between job enlargement and job enrichment, and why enrichment is generally more motivating.
A business introduces a piece-rate payment system for its seasonal workers.
Explain how this could motivate staff, and one risk it creates for the business.
A business with high turnover among experienced staff is choosing between a 5% pay rise and a programme of training, rotation and increased responsibility.
Justify, with TWO reasons, which is more likely to reduce turnover.