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Motivation theory in a business · Part 3 of 3
6 exam-style questions with model answers, plus 10 quick multi-choice questions — every question on this part of the standard, grouped by the 2 pages of notes they come from.
Write a full answer before you reveal the model one. That comparison is where the learning happens.
State TWO measures a business could use to judge whether a motivation technique has worked, and explain what each shows.
A business's attendance bonus reduces absenteeism but customer complaints rise.
Explain what has happened and what the business should do.
A business has run an annual profit-share for six years. Staff no longer mention it as a benefit, but reacted angrily when a smaller payment was announced.
Evaluate what this tells the business about its scheme.
State THREE sources of evidence you could use when investigating motivation practices in a business, and what each would tell you.
In an investigation, a manager reports that the recognition scheme is popular, but employees rarely mention it.
Explain how you would report and interpret this difference.
A business pays a piece rate and also runs weekly team meals and a long-service recognition scheme.
Justify which motivation theory best explains the motivation of its staff.